Collaboration & Engagement

About US

Marcia Friesen & Associates

OUR VISION:  High Performing Outpatient Total Joint Replacement Services

Our Team of accomplished professionals are committed to service excellence and customized innovative solutions for your organization to successfully achieve the Triple Aim Initiative in their targeted healthcare environment.

Our team has extensive experience in -

  • Physician Engagement & Alignment Models
  • Creating High Performing Outpatient Total Joint Replacement Centers of Excellence
  • Center of Excellence Designation Preparation and Network Participation
  • Preoperative Patient Optimization & Selection Processes 
  • Certification and Accreditations - The Joint Commission (TJC) review processes, Blue Cross Blue Shield Distinction and Distinction Plus, and Malcolm Baldrige Award 

Together, your organization's vision will be optimized by implementing best care practices and developing an exceptional patient experience, resulting in improved financial outcomes. 

BIOGRAPHY

Contact Us: Marcia@MarciaFriesen.com

312.285.1574

Marcia A. Friesen

RN, BS, FAIHQ, FACHE
 

Marcia Friesen is an innovative leader in healthcare who is nationally and internationally recognized as an expert in the design and implementation of high performing orthopaedic and spine services. In addition to her clinical and business background, her experience includes serving as a senior officer at Biomet, a hospital executive at a large integrated delivery system, an executive director of government managed care programs for a large payer system, and over 12 years owning and operating Orthopaedic Advantage a successful global orthopaedic consulting company where she has worked with hundreds of surgeons and administrators to develop top performing, efficient, patient-centered, cost effective healthcare delivery systems. Marcia is a Registered Nurse, holds a degree in business administration and is a Fellow of the American Institute for Healthcare Quality as well as the American College of Healthcare Executives. She has served as a Malcolm Baldrige Quality Award Examiner at both the National and State levels and a judge at the State level. She is currently preparing for her board certification as an International Integrative Health Nurse Coach.

Marcia is the founder of Marcia Friesen & Associates, a global health care consulting firm that specializes in designing exceptional patient experiences, outpatient total joint replacement programs and orthopaedic service line strategic planning, business development, and performance improvement.

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