Osteoporosis and Fragility Fractures have risen to endemic proportions stifling our healthcare system. Marcia Friesen & Associates Healthy Bonetm program is aimed at closing the gap on the Osteo-Fracture Cycle. To ensure long-term growth and sustainability Marcia Friesen & Associates implements a proprietary process focused on: 

  • An Exceptional Patient Experience focused on the prevention and management of Fragility Fractures in your to your target market. 
  • Fragility Fracture Prevention & Patient Education
  • Osteoporosis Prevention and Management by customizing the patient's health and wellness plan 
  • Standardization of Care based in industry best care practices resulting in predictable & measurable outcomes
  • Well-defined Performance and Quality Metrics managed by an internal governing structure. 

CLINICAL CARE DELIVERY REDESIGN

BUSINESS SOLUTIONS

Marcia Friesen & Associates

Clinical Redesign -  Consumers expectations are an exceptional patient experience, payers demand  higher quality of care resulting in improved outcomes and costs, and  Healthcare reform is challenging the entire medical system. Together, we will transform your entire patient wellness care continuum through innovative standardization solutions  backed by science and evidence based protocols.

  • Customized Industry Best Care Practices
  • Engagement & participation in the patients episode of care redesign by the entire staff
  • Active participation in the redesign process enables long term sustainability, reproducible, and measurable outcomes
  • Establish  performance and quality metrics to track outcomes
  • Prepare you for the certifications such as the Joint Commission, Blue Cross Blue Shield distinction, Malcolm Baldrige National Quality Award and state certifications

HEALTHY BONE™

INTEGRATIVE ADVANTAGE™

Patient-Centered Care is a journey to continually adapt processes in order to serve the patient and create an exceptional patient experience. At Marcia Friesen & Associates, we pride ourselves on being experts in developing exceptional patient experience programs. 

Better Health, Better Care and Lower Costs result in developing patient relationships that are long-term and profitable. Engaged Healthcare is better healthcare for everyone. Patient Centered Care is critical to implement due to consumer's shopping for the highest quality of care and payers driving them to the best value of care. The primary results of an Exceptional Patient Experience are: 

  • Attain Improved Financial Performance
  • Improve Market Share
  • Increase Employee Satisfaction
  • Improve the Hospital's Ranking
  • Improve Patient Health Outcomes
  • Improve Patient Safety
  • Establish Patient Loyalty to Hospital System


Please contact us to schedule a private 30 minute complimentary webinar to discuss how we can help you achieve success with bundled payments, transforming your hospital with a customized Clinical Redesign program or implementing the Integrative Advantage™ into your organization.

BUNDLED PAYMENT

EXCEPTIONAL PATIENT EXPERIENCE™

Questions

Contact Us: Marcia@MarciaFriesen.com

312.285.1574

"Marcia Friesen and I have worked closely over the last three years to advance the outpatient total joint replacement program on a national basis.  Our collaboration in helping other surgeons determine how to start their programs and the steps involved to be successful has been rewarding.  Marcia’s successful programs are innovative and growth focused, offering an exceptional patient experience that drives high performance and national recognition.
Her program provides the foundation and preparation to obtain the future Joint Commission Disease Specific Care certification for outpatient joint replacement and the financial tracking and quality metrics for the new CJR Bundled Payment program." 
Dr. Patrick Toy M.D. 
Board Certified Orthopedic Surgeon
Campbell Clinic

"We had a superbly positive experience with Marcia Friesen. They have taken us out of the dark ages. Marcia combines the science and education to dig through the mountains of information to develop best practices customized for us. Marcia's team was available, affable and integrated easily with our team. Physicians could be open about patient care.  Marcia's team was focused, diligent and organized.  They have the processes and knowledge to implement. Marcia Friesen & Associates vigor revitalized our team."

Dr. Sabonghy

Orthopedic Surgeon

Director of Iron Man Sports Medicine Institute

Memorial Hermann

ASC PROGRAM

Integrative Advantage™- To achieve the IHI Triple Aim objectives – Better Care.  Better Health.  Lower Costs –it is imperative that the patient centered model of care delivery be customized while at the same time, reducing waste and therefore costs in the delivery of care.  The patient’s entire health and wellness care continuum needs to be centered around patient specific goals. 

  • Proprietary Integrative Wellness Orthopaedic Care Model™ (IWOC™) 
  • Integration of the Medical Model (Evidence based Alternative Therapies)  and Conventional Modern Medicine
  • Patient is guided by an IWOC™ Nurse Navigator
  • IWOC™Nurse Navigator customizes the patients health and wellness care pathway to their persona profile
  • We connnect your organization with community partners to fulfill the patients personalized wellness care plan  

The Integrative Advantage™ program results the patient staying in your organizations care, a High Performing Orthopaedic Center of Excellence, an Exceptional Patient Experience, Improved Community Wellness and a Decrease in Per Capita Costs – all in alignment with the IHI Triple Aim Initiatives. 

"We had a superbly positive experience with Orthopaedic Advantage. Orthopaedic Advantage has taken us out of the dark ages. Orthopaedic Advantage combines the science and education to dig through the mountains of information to develop best practices customized for us. The Orthopaedic Advantage team was available, affable and integrated easily with our team. Physicians could be open about patient care.  The Orthopaedic Advantage team was focused, diligent and organized.  They have the processes and knowledge to implement. Orthopaedic Advantage's vigor revitalized our team."

Dr. Sabonghy

Orthopedic Surgeon

Director of Iron Man Sports Medicine Institute

Memorial Hermann

ASC's are growing at a rapid rate in total joint replacements, due to:

  • Advancements in state-of-the-art technology
  • A research proven lower cost higher quality of care for patients
  • Payers are driving consumers to high performing outpatient total joint replacement center
  • Increased Transparency in the episode of care vs. inpatient total joint replacements

Now is the time to start transitioning your total joint replacements to an outpatient settings. If you are an existing ASC your program should start preparing for the future - mandatory CMS bundled payments.


Bundled Payment Total Hip & Total Knee Joint Replacement Program - Healthcare reform is mandating Orthopaedic Centers to transition to a bundled payment program for Total Hip and Total Knee Joint replacements.

  • Transition from a fee-for-service model to a value-based model to reduce the financial risk of a bundled payment program 
  • Strategically aligns with the IHI Triple Aim Initiative – Exceptional Patient Experience, Decrease Per Capita Costs and Improve the Health of the Population

Together we will help you navigate and successfully implement a bundled payment program that will enhance your market position with the consumer and payers and differentiate your services focused on the exceptional patient experience.